Connect customers using networks that have been built by AltNets everywhere…
SERVICE PROVIDERS
Extend your reach using our network of new, innovative AltNets through a single robust and maintained interface.
Offer more homes passed… fast
Service providers connecting to the BroadbandHUB will gain visibility of a range of wholesale networks through the same interface. The BroadbandHUB aggregates networks to show both product and address availablility from wholesale networks along with the ability to place orders directly with underlying provider. Integrate once and access the homes passed by all wholesale network operators on the platform.
Once commercial agreements are in place, service providers can access premises level service information (identified by network operator) based on PAF, UPRN and MDU information. Allowing instant location availability checking and service confirmation.
Addresses are “cleaned” using multiple sources. The HUB collects address data through APIs and transforms the data to fit each Service Provider’s internal address database, with customised APIs, feeds and updates data in a robust way.
The BroabandHUB user can raise an order which is transmitted instantly to the wholesale provider, whilst status information (confirmation to activation) can be exchanged, providing full end-user transparency (GDPR compliant).
Trouble tickets can also be raised directly in the platform, with line diagnostic testing available from the web interface. Network operator updates are stored against the ticket for easy communication to end-users.
For Service Providers
Service Availability
Find out which networks can deliver service to your customer based on UPRN data.
Web Interface
Use the BroadbandHUB web interface to manage orders and check on updates.
Service Activation
Place orders with the underlying network provider and receive updates in real time.
API Integrations
Connect directly to the BroadbandHUB platform from your existing OSS/BSS platforms to streamline communications.
Trouble Tickets
Raise faults with the network operator directly into their systems and receive status updates.
Process Automation
Based on real time messaging from network operators, send information to your customers using your systems.